by ernest | Jul 14, 2022 | Business Tips, Small Business Resource
How is your business doing? There are many ways to answer that question and, in this report, we’ll focus on the quantifiable answers. These come in the form of financial measures or metrics, sometimes called key performance indicators (KPIs). Many come in the form of...
by ernest | Jul 14, 2022 | Business Tips
Every business has competitors of one sort or another, and in many industries, it’s crucial to know what your competition is offering their customers. The good news is you can often find out what your competition is up to, and this is where mystery shoppers come into...
by ernest | Jun 30, 2022 | Business Tips
Almost every successful business owner craves accountability. We’re wired to respond to crises and to help others, sometimes before we help ourselves. Entrepreneurs are excellent in running their day-to-day businesses, but some need more accountability to meet...
by ernest | Jun 27, 2022 | Business Tips, Small Business Resource
As a business owner, you have dozens of decisions to make at any one time. One of the most important decisions to make is choosing what type of entity your business will be. While you already made this decision when you started your business, your situation could...
by ernest | Jun 16, 2022 | Business Tips
The short answer to this question is YES! Incidents of cybercrime have been problematic for a long time, but have soared exponentially since the start of the pandemic. If the reputation of your firm depends in part on your maintaining confidential client records...
by ernest | Jun 2, 2022 | Business Tips
Pick up just about any public company’s most recent annual report, and you’ll find a section on ESG. ESG stands for Environment, Social, and Governance, and the trend of not only considering, but also measuring a company’s sustainability performance on ESG issues has...
by ernest | May 19, 2022 | Business Tips
Getting your business loan can be an exciting step in the growth of your business. Recording your loan properly in your accounting system usually requires special handling by your accountant. Your loan statement will provide the information you need to get it booked...
by ernest | May 5, 2022 | Business Tips
A refund policy defines the processes and rules for when customers want their money back and want to return the products or services they purchased from you. It’s often required by your credit card or shopping cart company as part of maintaining PCI (Payment Card...
by ernest | Apr 21, 2022 | Business Tips
Measuring and encouraging customer retention is important for businesses in many industries. There are a couple of great measures to see how you are doing in this area. We’ll explain those and provide some tactical tips in this article. Measuring Customer Retention...
by ernest | Apr 7, 2022 | Business Tips
Most large businesses have developed mission, vision, and values statements to help guide them and inform stakeholders about the company’s strategic direction. Going through this strategic exercise is a wonderful idea for even the smallest business as well. A...
